The welcome message is a fully customizable message that is sent to your candidates once they have completed the app sign-up process. Personalized by your agency, the Welcome Message ensures that the first thing your candidates see will help them understand the next steps and your agency’s workflow.
Each message is sent from an Agency user account. You can either have one person as a sender or have multiple users as senders and have them send out the Welcome Message in a round robin system.
The Welcome Message can be turned on or off at any point in time. You can use the toggle button at the top of the Welcome Message tab in your Settings.
💡 Helpful Tip: If your approach to onboarding or your business goals ever changes, it is a good idea to check your current Welcome Message and whether that still aligns. The Welcome Message should be checked at least once a quarter.