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Two-Track Onboarding: Merging Worker Accounts

ActivateStaff Support avatar
Written by ActivateStaff Support
Updated over 2 years ago

When workers sign up with the same email as a pre-existing worker record, ActivateStaff merges their account with the pre-existing record and verifies the worker's email for security.

They then skip any sign-up steps that the agency already has data for. This can significantly reduce the sign-up time and reduce compliance issues like changed addresses or job categories.

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